Refund Policy
We stand by the quality of our gear. If you're not 100% satisfied, we've created a fair, transparent return process to protect both you and the integrity of our products.
ELIGIBILITY FOR RETURNS
- Items must be returned within 15 days of delivery.
- Products must be unused, unworn, and in original packaging with tags attached.
- A valid proof of purchase (order number) is required.
NON-RETURNABLE ITEMS
Opened or used helmets and protective gear (for hygiene and safety).
Gift cards, downloadable content, final sale or clearance items.
RETURN PROCESS
Email contact@ksmotor.us with your order number and reason for return.
If approved, you will receive return instructions and a prepaid shipping label (U.S. customers only).
Items must be shipped back within 7 days of label issuance.
REFUND CONDITIONS
Refunds are issued to the original payment method within 7 business days after inspection.
A 10% restocking fee may apply.
Shipping fees are non-refundable, unless the return is due to an error by KS MOTOR™ © 2025 MCWC Ventures LLC. All Rights Reserved.
EXCHANGES
We do not offer direct exchanges. Please return the original item and place a new order.
DEFECTIVE OR WRONG ITEM
Contact contact@ksmotor.us within 48 hours of delivery with photos of the item and packaging.